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FAQ

FREQUENTLY ASKED QUESTIONS

  • Are the labels water and oil proof?
    Yes. The labels are a printed with waterproof ink on a waterproof vinyl. They are also cold laminated for extra long lasting protection.
  • How much do the labels cost?
    Custom labels are quoted per order and depend on the size of your labels. Prices start from $0.55each. Please complete a quote form to get a more accurate cost.
  • Can I make changes to the pre-made sets?
    Yes, but it will then become a custom order and charged as so. If you require changes to be made, please contact me prior to ordering for a more accurate price.
  • Is shipping available worldwide?
    Unfortunately no, shipping is only available within Australia.
  • How much is postage?
    Postage is capped at $6.50 for regular postage and $13.00 for express postage.
  • Can I collect my order?
    Yes, collection is from Ellenbrook WA. Please choose Pick Up at your shipping option. Unfortunately shipping fees cannot be refunded if you forget to choose Pick Up.
  • What payment methods are accepted?
    You can pay with a debit/credit card or your PayPal account. Please note, you DO NOT have to have a PayPal account to pay by debit/credit card.
  • How long will my order take?
    Generally speaking, allow 3 business days for your order to be completed and then posted. For custom orders, completion will depend on how many changes need to be made but I will always keep you informed on your order.
  • How do I order custom labels?
    You will find all the information for ordering custom labels here.
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